It Works. We've Already Built It.
We don't just sell software. We build it, deploy it, and keep it running.
NJ Hardware & Supply Co. — New Jersey
A hardware distribution company in New Jersey came to us with the same problems HVAC companies have: jobs tracked in notebooks, technicians getting schedules by text, and no visibility into what was happening in the field day to day.
We built and deployed a full operational system — customer records, job assignments, field team coordination, and order tracking — all in one place. The system went live in 2023 and has been running without interruption since. The owner's own words: "I used to spend two hours every morning figuring out who's doing what. Now I open the app and it's all there."
Same architecture. Adapted for HVAC. The screenshot below is the actual deployed system.
The agent answers in the business name, collects the caller's info and issue, and immediately texts the owner a summary. The customer never hits voicemail.
Before VertexHub, I was losing at least 2–3 calls a week just because I was on the roof or under a unit. That's easy $1,500 in jobs gone. The AI agent picks up every single one now and I get a text with what they need. I called one lead back 20 minutes later and booked a $900 install. Paid for itself in week one.
I was running three techs off a whiteboard and a group text. Jobs were getting double-booked, my guys were showing up at the wrong addresses, and I was getting calls from angry customers every other day. The app fixed all of that in the first week. Now I can see exactly where everyone is and what they're working on without calling anyone.